DML Manuals and Motor Books

DML is CLOSED due to reorganisation. We will not be taking any orders until December 2017.  We apologise for any inconvenience.



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Policies & Privacy

 

For Delivery Times, Delivery Costs, and Methods of Payment Accepted, see our FAQ page

 


Refunds

 

Returns are accepted on all goods provided they are returned in the condition sold and dispatched by you within 3 days of reciept.

A full refund of the purchase price excluding delivery charges will be made. However if we have made a mistake in the description delivery charges will also be refunded. Please email us before returning an item.

 

Please email us customerservice@manuals.co.nz to arrange return before dispatching.

 


Privacy Policy Your Information

 

The information which we receive from you remains with us.

We use it solely for the reason collected from you and do not sell, trade or share this information with anyone.

Credit card payments on our secure server are processed directly by PayPal and the details not seen by us.

We provide users the option of removing their information from our database and to not receive any future communications from our service.

You can change and modify information previously provided by logging in through our home page and then accessing account administration.

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact:


DML Manuals and Motor Books
PO Box 25
Pleasant Point 8772
South Canterbury
New Zealand
0064 021 162 2004

You can also send an email to customerservice@manuals.co.nz

 


Condition Gradings Manuals & Handbooks

 

New - New and unused.

Mint - This grade only used if perfect.

Nearly New - Like new with perhaps only very slight shelf scuffing.

Excellent - A very lightly used item that has the lightest of wear. Perhaps a little dusty or shelf-scuffed.

Very Good - Signs of use but a tidy used item. May have a few light oily fingerprints, edges/corners slightly burred, some light creasing on covers, very light soiling or discolouration of paper.

Good - A complete used manual/handbook which has been well used or slightly damaged. Likely to have fingerprints, worn cover, and maybe handwritten notes inside. Cover & spine may be showing degree of use and/or fading. Pages may have some tears. May have been damp at some time leading to light water staining, light creasing and/or very light mould. If a book had all these flaws it would be in Fair or Poor grade!

Fair - All there but very heavily used or damaged. Likely to have grease, tears and/or water damage. Binding may be loose and/or spine damaged. May have been damp at sometime leading to water staining, creasing and/or some mould. Priced accordingly.

Poor - OK it is rough - but we have decided to have in stock because this material is hard to get and rough is sometimes better than nothing! Priced accordingly.

 


Condition Gradings Brochures

 

Mint - This grade only used if perfect.

As New - Like new with perhaps only very slight shelf scuffing.

Excellent - A very lightly used item that has the lightest of wear. Perhaps a little shelf-scuffing.

Very Good - Some signs of use, may have some of the following - edges/corners slightly burred, very light soiling or discolouration of paper, some light creasing on covers or maybe some pages if paper very light weight. May have dealers stamp/s.

Good - A complete but well handled brochure which has been well used or slightly damaged. Likely to have fingerprints, worn creases and/or small tears. May have been folded in half leaving a very light crease (we will mention this if so). Priced accordingly.

Fair - All there but very worn, heavily creased or damaged. Likely to have tears, creasing and/or worn creases. May have been damp at sometime leading to water staining, creasing or some mould. May have been folded in half leaving a marked crease. Priced accordingly.

Poor - OK it is rough - but we have decided to have in stock because this material is hard to get and rough is sometimes better than nothing! Priced accordingly.

 


Cancellation

 

Orders may be canceled at any time prior to dispatch of goods.

 


 

 


DML is CLOSED due to reorganisation. We will not be taking any orders until March 2017.  We apologise for any inconvenience.

DML Manuals and Motor Books

Workshop Manuals, Handbooks and Sales Brochures for Cars, Motorcycles, Vehicles and Machinery
 

 


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